Have an inquiry? Connect with us.
Peoples Bank is here for you. If you want to open an account, inquire about a mortgage, or if you have any general questions or comments, we’re here to help.
Email us:
Call or visit us:
Accounts
Call us:
Telephone hours: Monday – Friday 5:00am – 4:30pm PST
Toll-Free: 833-309-4860
Vancouver: 778-309-4860
Visit us:
Monday – Friday 10:00am – 3:00pm PST
Suite 100 – 888 Dunsmuir St. Vancouver, BC V6C 3K4
Mortgages
Customer service for current mortgage customers:
Hours of operation: Monday – Friday 8:00am – 8:00pm EST
Phone: 877-462-3788
Email: [email protected]
New mortgage inquiries:
Phone: 877-441-1984
Email: [email protected]
New Lending Alternatives mortgage broker inquiries:
Phone: 604-313-1531
Email: [email protected]
Our customers’ most common questions:
Where are you located?
We are located in downtown Vancouver at the corner of Dunsmuir and Hornby, Suite 100 – 888 Dunsmuir Street. Pay Parking is available close by in several public parking lots.
I need information about my current mortgage. Who can help me?
Our residential mortgages are facilitated through Paradigm Quest.
The phone number is 877-462-3788 and they can be reached from 8:00am – 8:00pm EST.
I have a general question about Peoples Bank.
Please use our contact form here, and the appropriate department will respond as soon as possible.
Write to us:
Suite 1400 – 888 Dunsmuir Street
Vancouver, BC V6C 3K4