Due to the ongoing COVID-19 situation, to protect everyone’s health, our staff are working remotely and will continue to provide you with a high level of customer service .

New account opening instructions

Effective immediately

  1. Complete your online application, note the reference number provided. 
  2. Please ignore the automated email from ‘No Reply Report’ that goes out automatically upon application completion. You will be provided an alternative to mailing a cheque. 
  3. Our staff will send you a secure email from DS_NewAccounts@peoplesgroup.com with the reference number from step 1 above so you know it is from us.
  4. This email will provide details on what personal identifications are acceptable, your alternative to mailing a cheque and how to submit them.

Once processing is complete, you will receive an email with your online banking credentials. You will find one cent in your account upon logging in. This allows us to activate your account. 

We are here to answer your questions during our regular office hours.

We appreciate your patience and understanding during this time.


Please ensure you have read and fully understand the above instruction before continuing to open an account.